Terms of Sale
We accept Visa, Mastercard, Amex and Discover. Payment must be made at time of ordering. We accept payment on our secure site which is safe and charges the credit card real time when you order.
Please provide us with the personalization info EXACTLY as you would like it printed on the shirt.
We will not refund or exchange for any errors you make when placing the order.
Please note that our Character shirts are personalized with name only, as shown in the example picture. The Birthday shirts are personalized with name and age, as shown in the example picture.
We do not print on the back of the tshirts and we cannot change the text or colors in the image besides the name and/or age.
We ship orders Monday through Friday by USPS.
We will not be held responsible for any damages occurred by USPS.
We will not be held liable if you do not receive your tshirt by the date of the occasion you need it. If you need your shirt by a certain time we strongly suggest choosing Express mail to ensure your package will arrive in time.
All express orders are shipped with signature required.
We also will not be held liable for any delays or errors made during transit by the Post Office.
Due to the fact that our shirts are personalized, we cannot accept any returns or exchanges.
Once an order has been placed and sent to processing, it cannot be changed or cancelled.
Please make sure you are ordering the correct size by using the SIZING CHART provided. We will not issue refunds for choosing an incorrect size. Any questions about sizing please message us first before ordering. Sizing chart measurements are direct from the manufacturer and are accurate.
If we made an error on our part we will either refund your money or exchange the shirt. Any claims MUST be made within 3 days of delivery of package.
We will not be held responsible for any situation that occurs to the shirt due to washing. We provide washing instructions and therefore if you wash the tshirt incorrectly we will not return or exchange for any washing problems. After the initial wash there will be a slight fade however the image will not wash off.
If you feel the shirt you received is unsatisfactory, please contact us WITHIN 3 days of receiving your order. We will do our best to correct the situation and make you happy.
Customer service is our top priority!
***Please note that the actual finalized tshirt colors will vary from the computer generated image shown in the listing image. We cannot guarantee colors of actual image printed will match computer generated image as colors you see on the listing will vary from actual real life colors that our printers print. Thank you.